Frequently Asked Questions


Why would I need a septic treatment system?


The area of land available, the soil porosity, and the depth of permeable soil all come together to determine whether the onsite sewage treatment system can be a typical septic tank, secondary or tertiary advanced treatment system.


For limited land area, the MicroFAST® treatment system will allow for a reduction in land area required. Depending on the provincial regulation the land area required can be reduced from a third to a half of that required for a septic tank based system.


For soil porosity that is either too fast or to too slow, the MicroFAST® treatment system is preferred in many provincial regulations. In this soil condition provincial regulations will require that the sewage wastewater be treated to secondary or tertiary levels.


For shallow or thin layer of permeable soil, the MicroFAST® treatment system is preferred in many provincial regulations. In this soil condition provincial regulations will require that the sewage wastewater be treated to secondary or tertiary levels.


How much does it cost?


To answer this question, we need to know the following:

  • Province
  • Town/Area
  • Number of bedrooms
  • Square footage of residence


Do I still need a field?


Yes. All provincial regulations require that a drain field be used to receive and disperse residential septic treatment systems into the soil.


Can I water my trees and flowers with the effluent?


No. All provincial regulations today require that effluent from a septic tank or a treatment unit be dispersed into a drain field as described in regulation.

The level of disinfection and maintenance required on private land is not enforceable by regulators as they are not permitted to enter private homes to enforce maintenance and test the wastewater effluent and are therefore unable to protect public health.


Can I use the water to flush my toilets?


No. All provincial regulations today require that effluent from a septic tank or a treatment unit be dispersed into a drain field as described in regulation.


The level of disinfection and maintenance required on private land is not enforceable by regulators as they are not permitted to enter private homes to enforce maintenance and test the wastewater effluent and are therefore unable to protect public health.


How often do I have to pump it out?


A typical family residence will require that the tanks be vacuumed out by a professional pumping service once every 3 – 5 years depending on use and activities in the residence.


What regular maintenance needs to be completed?


In addition to following the recommended guidelines for the use and care of the system (copy available on request), the typical maintenance is to have the tanks pumped out as required. Where there is an air pump/blower to have the fresh air intake filter cleaned annually.


Who services your system?


We have trained and licensed maintenance providers available. Refer to the page on this website to help you locate your nearest maintenance provider.


Can I use my existing Septic field?


As long as the residence has not had an increase in bedrooms or living area, it is often achievable to use the existing drain field. Contact our closest office to discuss your particular details.


Can I install it myself?


Maybe. Depending on the your provincial regulations, persons who own the property and who are not licensed or registered to design, install or maintain their own septic system may be allowed to install their own system. Contact our closest office to inquire about your province’s regulation.


Will it freeze?


During periods where the system is not in use, there are recommended installation procedures in the installation and Owner’s manual. In normal full time use, the treatment unit will not freeze.


What is the warranty period?


There are limited warranty statements available. If there is an air pump/blower, it is warranted for 2 years for single family homes. Wastewater pumps are warranted by the pump manufacturer and these are typically warranted for 1 year.


Other treatment unit components are warranted fro 10 – 20 years. Tanks are warranted by the tank manufacturer.


Who do I call when I have an alarm?


Our listed maintenance provider.


How much does service cost?


This is negotiated between the owner and the maintenance provider.


Is this system new?


The MicroFAST® treatment system has been in use world-wide since 1946. It is proven to be reliable and robust over many years.


Is it noisy?


Any air blower is installed into a plastic vault that is to be installed into the ground. This eliminates noise from the air blower and is only typically heard when standing on top of the vault and even then it is hard to hear.


Will it smell?


Using the installation recommendations to use the sub-surface venting, there will be no odour from the septic treatment system.


How do I winterize it?


Winterization is only needed to be considered during low, prolonged or no use of the system for the winter months.


Follow the installation guidelines outlined in the Installation Manual for winterization as maybe required.


Typically the tank has rigid foam (not the beaded type) place on top of the tanks. For every 1 inch thick foam there is 12 inches of soil insulation. The MicroFAST® tank does not need to be pumped out. Refer the manuals as available from Pinnacle.


Can I cover the lids?


Follow provincial regulations, codes and guidelines that may address this question. Typically the tanks need to be accessible for the vacuum truck company. Systems with a liquids handling pump should have quick and easy access in the event that the pump needs to be replaced.


Any air blower vault must be accessible for quick and easy servicing or replacement.